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Here does our scheduling software show all empty places in the online calendar, after selecting the timetable and the service in the upper row. So, you can easily create a new appointment when your customer is still present or on the phone.
Yes, you can look at the fake advertisement at the top right to see what customers might see. You can always open an account to see how an account looks like, or only take a look at the screenshots in the "Examples" top menu to see an account which is already filled in with some data.