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The online calendar can look like this. After a preselection for Dennis, two unconfirmed appointments are shown. The top appointment is about the confirmation of a Paypal payment, although this company could also opt for the ease of automatic confirmation of payments. The bottom appointment is a physiotherapy session that really should be confirmed or not by the therapist.
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Yes, that is always possible. If you schedule a new item through the backoffice, our scheduling software warns if this is outside your own availability hours, or if the item overlaps with another one, or if any category restrictions apply. After one or more warnings have appeared, you can simply choose to ignore them.