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The following is the services overview page, with an example of several categories. Use categories to set up a service for specific customers. In this example you can see that the intake session is only available for new customers. You can also see that a massage needs no confirmation from you. Other settings are not shown in this overview.
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Yes, that is always possible. If you schedule a new item through the backoffice, our scheduling software warns if this is outside your own availability hours, or if the item overlaps with another one, or if any category restrictions apply. After one or more warnings have appeared, you can simply choose to ignore them.